Shipping policy

1. Handling Time

All orders are processed within 1–2 business days. Orders placed after our daily cutoff time will be processed the next business day.

Order Cutoff Time: 12 PM GMT Orders placed before 12 PM GMT are processed the same business day. Orders placed after 12 PM GMT are processed the next business day.


2. Shipping Time

Once your order has been processed, delivery typically takes:

3–5 business days (United Kingdom)

Delivery times may vary due to carrier delays, weather conditions, or high‑volume periods.


3. Shipping Rates

We currently offer:

Free Shipping — United Kingdom

All UK orders qualify for free standard shipping with no minimum purchase required.


4. Shipping Location

We ship orders exclusively within the United Kingdom.


5. Order Confirmation & Tracking

After placing your order, you will receive an email confirmation at:

support@isabel-discount.store

Once your order ships, you will receive a tracking number (if available) so you can follow your delivery progress.


6. Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.


7. Delivery Issues

If your order is delayed, lost, or arrives damaged, contact us immediately:

Email: support@isabel-discount.store Phone: +44 7480 728715

We will assist you in resolving the issue with the carrier.


8. Contact Us

For any questions about shipping, reach out to us:

Isabel Discount Store 127 Saint Albans Avenue, London, W4 5JS, United Kingdom support@isabel-discount.store +44 7480 728715